The Coat of Arms enhances Batho Pele, a Sesotho phrase meaning ‘People First’, committing the public service to serve all the people of South Africa. The Batho Pele values and principles underpin the country’s Coat of Arms. On 1 October 1997, the Public Service embarked on a Batho Pele campaign aimed at improving service delivery, to the public. | Shuter & Shooter Publishers (Pty) Ltd
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