Andrea Iorio is a Brazil-based Italian tech expert who has quickly become one of the regions’ main keynote speakers and ...

Dan Lang, a longtime employee at Sutherland Global Services and widely admired for his work in impact sourcing, passed away ...

Cuba's electricity crisis intensified on Wednesday after a major grid collapsed following the failure of the Antonio Guiteras Thermoelectric Plant in Matanzas.

Accenture has made a strategic investment in Cresta, an AI-driven platform specializing in enhancing contact center operations.

The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...

HCL Technologieshas acquired certain assets of Communication Technology Group (CTG), a subsidiary of Hewlett Packard Enterprise (HPE), for $225 million.

Ualá is one of several disruptive tech companies taking Latin America’s banking by storm. The company is very much a reflection of its founder and CEO Pierpaolo Barbieri, a 37-year-old Argentinian ...

Latin America’s productivity rate is alarmingly low, with the region being four times less productive than the United States, according to a study by the Economic Commission for Latin America and the ...

The Economic Commission for Latin America and the Caribbean (ECLAC) reports that poverty in Latin America fell to a historic low of 27.3% in 2023.