CEO Scott Boatwright said this was in response to a study which showed that Chipotle staff were "not as friendly" as they ...

For the first time since 2020, Chipotle saw a decrease in quarterly same-store sales. CEO Scott Boatwright pointed to ...

The restaurant chain plans to improve CX through friendliness. “The fact is smiles down the line don't slow us down,” CEO ...

Chipotle continued its strong performance in 2024. How is the CMG story going to unfold from here? Click here to find out.

Chipotle’s same-store sales turned negative for the first time since 2020, and economic uncertainty is the primary culprit. A ...

In an interview with Yahoo Finance, CEO Scott Boatwright said it does not plan to raise prices "anytime in the near future" ...

The slowdown in consumer spending is to blame for negative same-store sales in the first quarter for the fast-casual chain.

Chipotle's CEO says customers should be greeted with a "friendly smile." CEO Scott Boatwright said a study the chain conducted showed Chipotle staff are "not as friendly" as they should be.

Chipotle's growth runway remains significant both in North America and internationally. Click here to read an analysis of CMG ...

The spring months typically kick off what Chipotle calls "burrito season" — the busiest time of the year for the chain, from ...

Chipotle’s same-restaurant sales headed south in the first quarter, dashing Wall Street hopes of growth above 1%.