Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

(NYSE: CARS) (d/b/a "Cars Commerce Inc."), an audience-driven technology company empowering the automotive industry, today ...

Retail growth rarely breaks because your team lacks effort—it breaks because information can't keep up with reality.

Until Salesforce shows that its AI strategy can counteract the decline of its traditional seat-based revenue, the stock is ...

A well-maintained customer relationship management system is the heartbeat of a thriving coaching business. A CRM houses customer data, but it should also tell the story of your relationships, your ...

Across the globe, pioneering organizations are harnessing the power of AI and agents to enable smarter, faster decisions, and take action to deliver meaningful business outcomes. The rise of AI and ...

Abhishek Singh, a seasoned Competency Head - Microsoft, leverages Microsoft technologies to drive pr... Running a business in 2026 feels like steering a ship through fast, unpredictable tides.

More college students are using AI chatbots to help them with their studies. But data recently released by an AI company shows they're aren't the only ones using the technology. College students are ...

Here's what I want to tell you that I'm sure you already know but don't have the guts to say aloud: Your CRM isn't broken — your team just never uses it. I hear these type of complaints from most of ...

We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. This milestone marks the next chapter in our commitment to modernizing ...