The unprecedented four-site, dual-cauldron Milan Cortina Winter Games opening ceremony replete with references to Italian icons and culture has started. The Olympics are returning to Italy on ...

That’s why businesses of all sizes should have some form of a Customer Health Index (CHI), which is essentially a report card ...

Immigrant-owned businesses are bearing the brunt of the losses from Operation Metro Surge, but effects are widespread.

Discover how customer-driven pricing sets prices based on perceived value and its impact on e-commerce, affecting consumer choices and competitive strategy.

Signed by Chief Master Sgt. of the Air Force David R. Wolfe and USAF Chief of Staff Gen. Kenneth S. Wilsbach, the memo states that professional greetings at installation entry control points and ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Managing multiple retail stores is an exciting endeavor. More square footage means more opportunities to reach your target ...

Psychological science can predict what will happen when a narcissistic individual assumes a position of great political power ...

Western Americana collectors consider the Montana Antique Mall hallowed ground, and with good reason. The boots alone could fill a museum—from practical working pairs with stories etched into their ...

Continuing a series of articles from knowledgeable cycle sales veteran John Styles, ‘Bike Trade Sales Secrets’ continues with some tips on leading conversations with customers on the shop floor and ...

Celebrities experiencing career peaks aren’t likely to work with John Payne, but the Indianapolis-based event promoter counts ...

Businesses that engage with hospitality skills will not only navigate the AI revolution, but lead it. By combining AI-driven efficiency with the kind of skills that encourage genuine human connection, ...