Whether you’re new to the idea or have been considering it for months, switching to cloud-based point-of-sale (POS) software is one of the smartest moves an established business can make. The right ...

In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

As more companies shift their operations to the cloud, choosing the right provider has become a major decision that affects everything from scalability to performance to long-term costs. Amazon Web ...

A surprising number of small businesses still operate on a cash-only basis. Although cash-only businesses save money on credit card processing fees, the benefits of accepting multiple payment forms ...

Consumers are always looking for a good deal, which is why it’s so important to price products properly. Many sales experts say that charm pricing, also known as psychological pricing, can have a ...

Trust is critical when marketing and selling intangibles. We can’t handle or touch everything we buy. Intangible products and services — like consulting services, Software-as-a-Service (SaaS) and ...

See how telematics systems help you keep track of your fleet and machinery, allowing you to plan a safer, more efficient worksite. Telematics technology is now a staple for businesses with vehicle ...

Is your business overwhelmed by phone calls? Companies of all sizes are finding relief with the help of interactive voice response (IVR) systems. By automating routine inquiries and routing callers ...

In today’s labor market, the employee experience plays a bigger role than ever. Pay still matters, but many workers also want autonomy, flexibility and a healthier work-life balance. That means ...

You’ve probably heard the saying, “The customer is always right.” While that isn’t always true, one thing is certain: Customers should always leave your business feeling happy and satisfied. When ...

Many small businesses start off strong with a solid business plan, an impressive product, sufficient funding and a growing customer base. Then, somewhere along with the way, the business stalls, ...

Document management is an important yet time-consuming process — especially if you’re not using an electronic system to help you. A computerized filing system can assist with creating, storing, ...