Ecuador is reeling from an energy crisis so severe that power blackouts now last up to 14 hours a day. For businesses, it’s a ...
Andrea Iorio is a Brazil-based Italian tech expert who has quickly become one of the regions’ main keynote speakers and ...
Dan Lang, a longtime employee at Sutherland Global Services and widely admired for his work in impact sourcing, passed away suddenly last week. He was 60 years old and based in Williamson, New York.
Cuba’s electricity crisis intensified on Wednesday after a major grid collapsed following the failure of the Antonio Guiteras Thermoelectric Plant in Matanzas Province. This incident marks the third ...
Accenture has made a strategic investment in Cresta, an AI-driven platform specializing in enhancing contact center operations. This move aims to integrate Cresta’s advanced AI capabilities into ...
The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...
HCL Technologieshas acquired certain assets of Communication Technology Group (CTG), a subsidiary of Hewlett Packard Enterprise (HPE), for $225 million.