Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Until Salesforce shows that its AI strategy can counteract the decline of its traditional seat-based revenue, the stock is ...

Learn about the best ERP software available right now, including SAP S/4HANA, Oracle NetSuite ERP, and Microsoft Dynamics 365.

I tested the top business messaging platforms to find the best solutions for team collaboration, security, and productivity in 2026.

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

Customers don’t shop in a straight line anymore. They browse online, buy in-store, return by mail—and expect brands to remember everything in between.

Retail growth rarely breaks because your team lacks effort—it breaks because information can't keep up with reality.