Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

Colin Fleming, chief marketing officer at ServiceNow, joins The Marketing Week Podcast to share his lessons in B2B and beyond.

Each morning, as I cycle to my office along Paris’ new bike paths, my only aim is survival. In my decades here, I have absorbed the uniquely Parisian mix of officiousness and rule-breaking: one moment ...

From ServiceNow CEO Bill McDermott to JPMorgan’s Jamie Dimon, top executives are sounding the alarm on current political uncertainty. “Business doesn’t like uncertainty, capital markets don’t like ...

Syracuse, N.Y. — Syracuse went with the lowest bidder in November for its sidewalk snow removal program instead of the ...

When you get as many things going wrong as there are right now, you do not think about opportunity; you think about safety. I get that. We have the most uncertain of times in the Mideast after the U.S ...

Nvidia's CEO did not hold back on the company's plans regarding a key AI investment.

Software industry leaders say the AI shock should be over as a slight recovery begins, but others think there is much more carnage ahead.

Don’t believe the myth about the death of SaaS. Instead, remember the 95 percent rule.

Voice AI technology company SoundHound AI (NASDAQ:SOUN) will be reporting results this Thursday after the bell. Here’s what you need to know.

On Feb. 20, the cybersecurity market experienced a structural tremor. Anthropic released Claude Code Security, pointing its Claude Opus 4.6 and ...

Anthropic is expanding its Claude AI beyond IT with 10 new enterprise plug-ins for investment banking, wealth management, HR, engineering and design, built in partnership with LSEG, FactSet, Slack and ...