Discover proven methods to expand your client base through referrals, online presence, indirect promotion, and public ...

AI-driven customer centricity is built on a continuously learning system that interprets behaviour, identifies intent, and ...

Frost & Sullivan is pleased to announce that PT Infomedia Nusantara (Infomedia) is the 2025 Indonesian Company of the Year in the customer experience management (CXM) services industry. This ...

Taking a thoughtful, customer-centric approach to reengaging clients without pressure is key to restoring trust and ...

MedSpa Marketing Partners launches NORA, an AI-powered voice agent, transforming client engagement and appointment bookings ...

These five trust-building tips turn skeptics into loyal advocates and give any business a durable competitive advantage.

Consistency is another critical piece. Retailers who monitor performance regularly are better positioned to identify emerging trends and build on early gains. Occasional measurement may provide ...

Customer experience shapes brand perception and loyalty, but gaps prevent many organizations from optimizing performance ...

Via Group (Via), a specialist communications and marketing agency focused on cross-border business growth, has appointed Rosemary Merz as global client partner and head of client engagement. This role ...

For full year FY '26, Stitch Fix raised guidance, expecting total revenue between $1.32 billion and $1.35 billion and adjusted EBITDA between $38 million and $48 million. Free cash flow is projected ...

Brevo, a European leader in customer engagement software, has closed its latest EUR500 million financing round, officially becoming a unicorn. General Atlantic, a leading global investor, and Oakley ...

Searchific has achieved a significant milestone, reaching 40 verified five-star reviews on Google Maps, reinforcing its reputation as a trusted and results-driven San Diego SEO company. This ...