The average store size in the U.S. is the smallest it’s been in at least 17 years, reflecting profound changes in the way Americans now shop. The rise in e-commerce and a growing distaste for giant ...

Can department stores evolve enough to regain relevance? It might take more than the magic of Macy’s. The reason could be encapsulated in one sobering sentence by Macy’s CEO Tony Spring: The chain had ...

Attention Macy’s shoppers, your store might soon be closing — for good. The department store chain announced Thursday it will close 66 stores across the country — including its historic Downtown ...

Macy's reports another drop in sales amid inflation and lack of engagement with younger shoppers. Department stores have traditionally attracted boomers (individuals aged 60+ today) and never focused ...

While many department stores are closing, the family-owned Boscov's continues to open new locations. Boscov's employees attribute the chain's success to its focus on customer service. Unlike ...

Before the nationwide influx of suburban malls and the convenience of online shopping, there was a golden age of American department stores. More than merely local shopping hubs, these ostentatious ...