Jennifer knew exactly what she needed before starting her new job—a day devoted entirely to herself. A 42-year-old pediatric nurse from Roxbury who had accepted a more challenging position, she wanted ...

Emily Jones convened the staff of her Canton spa in early January for a refresher meeting about their protocol for responding to inappropriate behavior from clients during massage sessions. They ...

The moment when a massage begins, for both practitioner and receiver, has a sacred quality. The initial touch marks the transition from regular life—chitchat, logistics, social armor—to the ...