Whether it’s your phone, your computer or even your smart TV, chances are pretty good that something will go wrong, requiring you to troubleshoot. The device could stop working entirely, apps might ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Posts from this topic will be added to your daily email digest and your homepage feed. If you can’t get your computer to start up properly, here are some methods to try. If you can’t get your computer ...

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Social media strategist Scott Kleinberg joins Bob Sirott to talk about how to troubleshoot and fix your computer, internet, and phone issues. He also explains what you should do if your password isn’t ...