While many department stores are closing, the family-owned Boscov's continues to open new locations. Boscov's employees attribute the chain's success to its focus on customer service. Unlike ...

Department stores used to rule the retail world. Chains like Macy's, Filene's, and J.C. Penney anchored malls and drove ...

Back in February, American department store chain Macy’s announced it would be closing 150 stores as it plans on shifting its priority toward the marketing of its luxury items. It plans to close its ...

In the era of online shopping, department stores are but a hazy memory of a bygone era. Even with all the convenience Amazon offers, it’s hard not to feel like we’ve lost something—especially the ...

Can department stores evolve enough to regain relevance? It might take more than the magic of Macy’s. The reason could be encapsulated in one sobering sentence by Macy’s CEO Tony Spring: The chain had ...

It’s shoppers like Quinn Kelsey who keep department store executives up at night. The 38-year-old Denver resident gets makeup ...

Competition among retailers for a slice of the $129 billion U.S. beauty and personal care market is fiercer than ever due to the ease of e-commerce and the advice shoppers seek on social media instead ...

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After successfully disrupting online shopping, convenience stores, bookstores, grocery stores and more, Amazon has its eyes set on a new target: department stores. Amazon is soon expected to open a ...

One area of the economy that has not fully recovered from the blows it suffered during the pandemic, has been the department store. Employment at department stores is still 12% below pre-pandemic ...

The heyday is over. The question for department stores now is whether there will be a new day. Certainly, the pandemic has made that already sticky question all the more difficult to answer. But many ...

From department stores to grocers, many companies across the U.S. close early on Christmas Eve and shut their doors entirely on Christmas Day — while others opt to cut back hours ...