If you asked 10 random people on the street where they would go to file a complaint about a business, responses would include the FTC, their state Attorney General, or another federal or state ...

MISSOULA, Mont. — If you need work done on your house or car and don't have a reliable plumber, electrician or mechanic, your first instinct is to ask around or do research for a good recommendation.

When people think of customer reviews, they often focus on leaving negative feedback if something goes wrong. However, it’s important to also consider the positive reviews that your customers may be ...

Every holiday season, gift lists dominate search engines and social media. Consumers rely on these lists to make quick ...

As holiday shopping intensifies, the Better Business Bureau of North Alabama warns of top scams targeting unsuspecting ...