Aircall provides a cloud-based VoIP phone system designed for sales, support, and customer management teams across small businesses to enterprises. It emphasizes simplicity, integrations with over 100 ...

Could your voice over IP telephone service take down your whole home office network? Fellow Computerworld blogger Michael Horowitz thinks that’s a possibility if you follow your VoIP vendor’s ...

Learn my seven-step foolproof process for setting up a VoIP call center as fast as possible without breaking the bank or settling for less. Setting up a VoIP call center isn’t as complicated or ...

As cable and phone companies jostle to sell voice, video and data bundles over broadband connections, tools are needed to get those services running as quickly as possible. On Monday, SupportSoft, a ...

I need help with planning a VOIP infrastructure for a new business. First let me say that I am new to VOIP/telecom and until a month ago I had no knowledge of VOIP. I have been researching VOIP and ...