Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

It's called fast food for a reason, but with menus getting extra complicated nowadays, some establishments, such as Taco Bell, seem to have the drive-thru quickness figured out — others, not-so-much.

Reducing drive-thru wait times in quick-service restaurants is a crucial aspect of enhancing customer satisfaction. Implementing strategies such as optimizing menu boards for clarity, training staff ...

Pizza Hut announced today the opening of its latest restaurant design — and first-ever drive-thru restaurant menu — in Plano, Texas. The new omnichannel-focused restaurant features self-service kiosks ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Gone are the days of the fast-food worker ...

Searching for ways to lower labor costs, restaurants are hoping that artificial intelligence can take down drive-thru orders — but it will likely be years before the technology becomes widely ...