Along with its first Annual Energy Statement the UK Government has published a Smart Meter Implementation Programme Prospectus, jointly produced by the Department of Energy and Climate Change (DECC) ...

There are certain circumstances which will automatically qualify you for the compensation if you've had issues with your ...

It means energy users will no longer need to chase providers to resolve problems, and get some help with your costs if they ...

Does 40 quid from the supplier sound all right for waiting over 6 weeks for a fix? The Department for Energy Security and Net Zero plans "tough new obligations" for energy suppliers to boost the ...

Smart meter deployment has slowed in Great Britain, according to the latest figures from the UK Department for Energy Security and Net Zero (DESNZ). A total of 780,800 smart and advanced meters were ...

Energy regulator Ofgem will pay £40 to customers as new guidelines come in this month ...

Households are set to get £40 compensation for smart meter delays and blunders in days under an energy watchdog crackdown. New Ofgem rules will hand households £40 if their provider fails to install ...

The deadline for every home in the country to be offered an upgraded smart gas and electricity meter through the government’s troubled Smart Meter Programme is to be put back by four years to the end ...

The shake-up means thousands of Brits could be in line for an automatic £40 payment.

Facepalm: London authorities aim to have the industry deploy smart meters in the majority of UK homes and small businesses, offering people and companies a convenient method for measuring their actual ...