Human risk management platform Mimecast has revealed that cybercriminals are bombarding Australians with tens of thousands of fake government emails in a massive new phishing campaign that uses the ...

Services Australia has announced plans to introduce self-service check-in kiosks and track wait times at its service centres in a bid to improve face-to-face citizen service delivery. In issuing a ...

Millions of Australians are set to be affected by Centrelink and Services Australia closures on Australia Day. Reporting and payment dates will be affected as all service centres and most call centres ...

The Department of Human Services, now Services Australia, over five years ago kicked off the program of work to basically replace the then-30-year-old Income Security Integrated System (ISIS) that is ...

Services Australia and Capgemini have developed a new artificial intelligence (AI) engine in a pilot project to classify and extract information from documents submitted by citizens who are applying ...

Services Australia may be in line for new powers to force third-parties hit by data breaches involving government identifiers to disclose the incident quickly. The agency, which holds data on 27.5 ...