2) ServiceWatch Insight —This includes ServiceWatch Mapping in addition to event management. It is designed to alert IT teams to service impacting issues so they can prioritize remediation. A ...
Quickly identifying network issues and remedying them continue to challenge most organizations. In a recent survey by ServiceNow and Healthcare Dive's studioID, of 128 healthcare IT professionals, one ...
What Is IT Service Mapping? IT service mapping is a process involved in defining, visualizing, and cataloging the relationships and dependencies between IT services, applications, systems, and ...