Quality assurance, or quality control, evaluates and modifies an organization's procedures to make sure they provide the desired results. A quality assurance plan should include an organizational ...

If your business is starting to grow quickly, you’ve likely discovered it needs a sturdier foundation to better scale your customer support/service team. A robust foundation is what enables support ...

Small businesses may be involved in projects that result in the delivery of products to clients and other members of the organization. The quality of the project is important to delivering good ...

CenCal Health, the Medi-Cal managed care plan for Santa Barbara and San Luis Obispo counties, has received accreditation from the National Committee for Quality Assurance (NCQA) for its Medi-Cal ...

Along with every waste water treatment plant across the state, WWTP Operator Scott Humphries told the Rigby City Council on Oct. 16, they will be needing to update their plant’s Quality Assurance ...