There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

The key driver for the growth in the mortgage industry is customer satisfaction fueled by faster service and competitive time to market. The challenges with mortgage industry are heavy documentation, ...

Ganesh Seetharaman is a managing director at Deloitte Consulting LLP. He leads Deloitte’s Technology Resiliency market offering and is recognized for delivering innovative solutions for his clients, ...

According to the Process Excellence Network, 2025 will see a laser focus on operational excellence as a pillar of survival and competitiveness. Optimized process flows -- the right people, following ...

When companies bring their digital efforts in-house and secure a platform to support them, they can learn where the money goes and measure its return firsthand. The Fast Company Executive Board is a ...

Thirty years ago, when I studied industrial engineering, my professors drilled a fundamental principle of operational excellence into me: Never automate a bad process. Their logic was simple. By ...

AI transformation hinges on deliberate workforce transformation. Employees need structured pathways to reskill and upskill, ...

Banks have long trodden the path of Transformation and Digitization, and the pandemic pushed these efforts to the forefront, to enable banks to conduct their business as usual, and work towards ...

Leslie Trigg, President, CEO & Chairman, opened by stating that “while we've made significant progress transforming our sales process and strengthening our team, our third quarter results show that ...

NEW YORK, Nov. 13, 2024 /PRNewswire/ -- Genpact (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, today announced that it has been named a Leader ...

ACME Solar appoints Rahul Kaushik as Head of Process Transformation to enhance governance and optimize operations in renewable energy.