Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...

*(CNN) — The operator is going off the hook for millions of phone customers. Starting in sometime this month (January), AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an ...

Gidget writes for the latest news section of AS USA, covering breaking news and current affairs. She previously worked for TV for many years, both on and off-camera, as anchor, producer, and writer, ...