Top 5 CRM software for sales and customer management: compare features, pricing, and best-fit use cases to boost revenue, retention.

Judson Althoff, CEO of Microsoft's commercial business, wants to reduce the customer feedback loop as the company sells artificial intelligence services.

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft is focusing on AI agents as one way to expand the market for its Microsoft 365 Copilot platform for business. (GeekWire File Photo / Todd Bishop) Microsoft announced two AI agents for sales ...

The agents are part of Microsoft 365 Copilot and can be used to automatically generate and communicate with sales leads. Microsoft is planning a string of new AI agents to automate mundane tasks and ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

In today's hyper-competitive, highly saturated sales marketplace, customer relationship management (CRM) platforms have become vital for success. Despite this, many underestimate the value of a good ...