Because medical care is something everyone needs, it can be easy to forget that medical care is a service and patients are customers. But good customer service is just as important in medicine as it ...

The behavior of your medical office staff on inbound and outbound calls can have a positive or negative impact on your business. Whether a receptionist is scheduling an appointment or a nurse is ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Healthcare organizations need a medical billing partner that can handle their ...

Amazon is the (in)famous powerhouse of products and customer service. Now, they offer a variety of healthcare services. Is it good? Is it not? We spell it out for you in this review. Amazon One ...