Price gets you in the door, but communication, responsiveness, and accountability determine whether vendors earn long-term ...

I’ve written about how management is becoming a differentiator for hardware vendors, as they build in and bundle management capabilities. The same thing is happening in software. In particular, ...

The moment a product starts scaling rapidly, companies often go overboard with hiring and plunge into interviews, paperwork and assignments. Meanwhile, tasks are piling up, deadlines are overdue and ...

Historically, vendor management teams built strong skill sets in acquiring services at low/competitive unit-cost prices and measuring vendor performance. But the world changed, and there is a growing ...

As the reality of virtualization sets in at more enterprise IT shops, more management vendors are incorporating the capabilities to control the virtual environments with their monitoring tools.

Vendor management is the process of controlling costs, driving service excellence and mitigating risks to gain increased value from vendors throughout the deal life cycle. This strategy is crucial in ...

Selecting the right vendors and properly managing vendor relationships can help protect your company from damages and long-term losses. As more work is outsourced to specialized vendors, companies ...

As security attacks continue to increase, security management software makers are delivering more products they say can help customers better identify threats, process data and prepare networks for ...

HealthEC ranked as the No. 1 population health management vendor by customer satisfaction, according to a KLAS Research report. KLAS Research polled 500 C-level executives, directors and managers from ...