Key skills have become an essential factor for employment, particularly because of their cross-cutting nature. The thesis attempts to demonstrate this and to identify, through statistical analysis, ...

Understanding cultural differences and building a culturally competent company isn't just a skill for global businesses.

The following is an example of the people whom our organization strives to help every day. Ms. Santos got off the bus after working a 14-hour day as a housekeeper, when she noticed an unbearable pain ...

The concept of a skill matrix was introduced when a manager’s supervisor asked about coverage during vacation and whether a matrix of key competencies was in place. This highlighted the importance of ...

A competent workforce is a productive one, and operates with fewer risks, meaning shorter downtimes and fewer injuries. Effective competence schemes established by companies of all sizes ensure ...

Diego Bufquin is an assistant professor at the Rosen College of Hospitality Management, University of Central Florida. This article does not necessarily reflect the opinions of the editors or ...

What if I told you that your profits don’t come from your great products or services? They also don’t come from your latest online campaign, and they certainly don’t come from your improved ...

We've all had the experience of knowing someone we would recommend for a job but wouldn't bring home to dinner. The reverse is also familiar: There is someone we're happy to have to dinner but ...