Apparently it’s getting a lifeline from the Internet of Things. Gartner predicts “CRM will be at the heart of digital initiatives in coming years as enterprises look to create more targeted ...

Technology has made it a lot easier for companies to communicate with their clients and it’s also given them a lot more avenues for doing so. All of this means that the marketing discipline involving ...

With all of the talk about the Internet of Things (IoT), it’s easy to get lost in the possibilities of the future. But right now, as you’re reading this article, you should already be devising a plan ...

Customer relationship management will be at the heart of companies' digital initiatives for years to come, Gartner says. What's more, the billions of devices connected on the Internet of Things are ...

When Google bought home connected device maker Nest earlier this month for US$3.2 billion, people wondered about the strategy. The company makes equipment for your nest – get it? – such as ...

Auckland, 8th May 2001 – On June 4th in Las Vegas, NV, PeopleSoft Inc. (Nasdaq: PSFT) will introduce the next generation of Customer Relationship Management (CRM) software — PeopleSoft 8 CRM.

You may have developed great products or services to meet the needs of a particular market. But this does not automatically mean that your business will be successful. Your customers have a big impact ...

The biggest advantage of a dedicated internet leased line is the priority support that comes with it. Businesses can't afford ...