Delivery company Instacart will pay $60 million in customer refunds under a settlement reached with the Federal Trade Commission over alleged deceptive practices. The FTC said Thursday that Instacart ...

Instacart customers may be surprised to discover they are unwittingly paying more for the same items sold by some of America's major retail chains than their fellow shoppers. A months-long ...

This is read by an automated voice. Please report any issues or inconsistencies here. Instacart ends AI pricing experiments that charged different customers up to 23% more for identical items, ...

Instacart is experimenting with pricing, charging some people shopping for groceries at the same time and same store location prices that can vary by as much as 23%, an investigation has found. On ...

An investigation by Consumer Reports and the Groundwork Collaborative alleges that Instacart uses artificial intelligence to charge different shoppers on Long Island and elsewhere different prices for ...

Instacart said it will no longer allow retailers to run AI pricing tests on its grocery delivery platform after the practice drew widespread scrutiny. A study released earlier this month showed that ...

Stock in Instacart’s parent, Maplebear, was falling Monday after the online grocery-shopping platform said it is ending all price tests for items sold via the app following customer criticism.

Add Yahoo as a preferred source to see more of our stories on Google. FILE - An instacart logo and an instacart webpage are seen in New York, Sept. 6, 2023. (AP Photo/Richard Drew, File) Delivery ...

Instacart will stop using artificial intelligence to experiment with product pricing after a report showed that customers on the platform were paying different prices for the same items. The report, ...