Should clients keep refund overpayments?The answer depends on where the overpayment came from, the sequence of payments and the underlying contract. Sometimes they can... OTAs vs. human agents vs. AI ...
Catching up with Accor's two new brand presidentsYeoh Siew Hoon sits down with Benoit Racle and Jean-Yves Minet, to discuss Accor's plans for its premium, midscale and economy... Wellness, ...
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