In recent months, the Social Security Administration (SSA) has initiated a campaign encouraging users to migrate their My Social Security accounts to Login.gov. This transition is not just a ...

Governments are striving to use digital technology to improve policymaking, interact better with citizens, increase capacity and efficiency and, ultimately, achieve better outcomes. But this can only ...

Throughout our lives, we inevitably interact with various government agencies for numerous reasons, including obtaining a marriage license, changing schools, registering a vehicle, obtaining a fishing ...

As more government services move online, some agencies have taken concrete steps to improve the accessibility and inclusivity of digital services and resources. Philadelphia’s Office of LGBT Affairs ...

Workers have been furloughed for weeks. As the government shutdown continues with no end in sight, questions have arisen about the status of several key government services. While some benefits, such ...

Public perceptions about government and government service delivery are at an all-time low across the United States. Plagued government legacy systems—too often using outdated programming language—are ...

The ability to renew your passport or driver’s license, pay a tax bill, or access government data with the click of a button or swipe of a screen, anytime and anywhere, has grown more important during ...

2 October 2024 - Have you experienced the ease of switching from paper forms to online forms and tracking their progress? E-government offers many such conveniences, ensuring the most vulnerable can ...

The federal government is striving to address longstanding barriers to equity and access in the programs and services it delivers, as it should. Unlike private companies, which can choose customers to ...

The threat of a government shutdown looms over Washington this week, as President Donald Trump was set to meet with key congressional leaders at the White House on Monday, Sept. 29, less than 48 hours ...