Add Yahoo as a preferred source to see more of our stories on Google. Frontier Airlines did away with its customer service call line a few months ago in favor of a messaging-based system available on ...

Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

Instead, the airline promises 24/7 online chat help. Courtesy of Frontier Airlines Frontier Airlines is eliminating its phone-based customer service line, opting for an all-digital approach. The ...

If you've ever tried to get in touch with an airline by phone, you are familiar with being on hold. Now one airline is doing away with phone calls altogether, frustrating travelers like Patricia ...

Frontier Airlines is simplifying its fare offerings with three new ticket tiers. All Frontier passengers will be able to cancel or change their tickets without having to pay an extra fee. The airline ...

You can only reach Frontier customer service by phone during a specific time window unless you're a Frontier elite. Many, or all, of the products featured on this page are from our advertising ...

Frontier Airlines did away with its customer service call line a few months ago in favor of a messaging-based system available on multiple platforms. The airline says customer response has been good ...

If you’ve ever tried to get in touch with an airline by phone, you are familiar with being on hold. Now one airline is doing away with phone calls altogether, frustrating travelers like Patricia ...

DENVER (KDVR) — Frontier Airlines announced that it is no longer offering customer service over the phone. Instead, the Colorado-based budget airline will switch entirely to online-based interactions.