Small businesses utilize email to correspond with customers, work with business contacts and function internally. Business depends upon these emails, but problems can occur when employees forgo proper ...

Email is a convenient channel for office communication, but its easy availability and frequent use make miscommunication nearly unavoidable. Even the most carefully crafted and well-intentioned ...

Despite the availability of video and text messaging, e-mail remains the most common form of one-to-one, Internet-based communication in business settings. You might think it's old hat by now. E-mail ...

Whether we like it or not, responding to emails consumes much of our time on the job. And amid the coronavirus pandemic, when millions of workers are working from home and corresponding by email, it’s ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...

Happy Friday might seem like a fun and well intentioned email greeting but here's why it can backfire and what to say instead. The 5 digital etiquette faux pas that really stick in my craw From email ...

The rules for handling e-mail messages properly and considerately may be old hat to you, but it doesn’t hurt to examine some of the newer and lesser-known tenets of polite e-mailing. Mind the spam.

During the last 10 years, the widespread use of e-mail has literally transformed business communication, so much that the business letter has reached near extinction. Even contractors who clung dearly ...

Hello and thanks for reading this:<BR><BR>Just last night, I fired off an e-mail to someone, nothing interesting in that you say, but here's the crunch.<BR>The person replied in a slightly annoyed ...