Motorola Solutions today announced VESTA Hybrid, a new offer that unifies the power of Assist AI, advanced Radius Mapping, and cyber resilience with VESTA 911 call handling software for Public Safety ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Motorola Solutions today announced the launch of VESTA NXT, powerful 9-1-1 software that maximizes call handler speed and efficiency while reducing information overload and stress. The technology ...

New 9-1-1 software helps manage information overload; eliminates steps between call handlers and emergency dispatchers CHICAGO--(BUSINESS WIRE)--Motorola Solutions (NYSE: MSI) today announced the ...

Supervisors gain access to real-time dashboards that provide a complete view of team performance. Critical metrics such as call handling times, customer engagement levels, call outcomes, and quality ...

New offer to streamline path to cloud for U.S. public safety answering points VESTA Hybrid unifies the power of Assist AI, advanced Radius Mapping and cyber resilience with VESTA 911 call handling ...

CHARLESTON COUNTY, S.C. (WCIV) — Charleston County 911 has strengthened their emergency response this week by upgrading their call handling capabilities. The Charleston County Consolidated Emergency ...

Motorola Solutions has acquired Exacom, a provider of cloud-native recording and logging technology used to capture 911 calls and radio communications, to strengthen its command center software and ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...