Japanese telecommunications giant SoftBank recently announced that it has been developing "emotion-canceling" technology powered by AI that will alter the voices of angry customers to sound calmer ...
SAN FRANCISCO--(BUSINESS WIRE)--Call centers that are under intense pressure due to the COVID-19 pandemic will benefit from the just released AI Voice Responder from Replicant.ai, a leading-edge ...
Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and lead qualification. In recent years, AI has been the focus of the call center ...
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