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Salesforce Inc. today unveiled Agentforce, a new artificial intelligence autonomous agent platform designed to augment work for employees and handle tasks across service, sales, marketing and commerce ...

Automation tools change: Salesforce ended support for Process Builder and Workflow Rules, with Flow Builder now the only ...

Salesforce.com's ExactTarget Marketing Cloud unit has launched the next generation of its Journey Builder solution, the customer journey management platform to plan, personalize, and optimize customer ...

Built upon the same technology as AppExchange, Store Builder was designed for businesses to develop their own app marketplaces on top of AppExchange in order to deliver even more Salesforce-connected ...

Amid a brutal entry-level job market, the company is fast-tracking young talent familiar with AI into new roles.

Salesforce CEO Marc Benioff speaks to thousands at the Moscone South Hall during Dreamforce in San Francisco on Tuesday, Sept. 17, 2024. (Photo by Brontë Wittpenn/San Francisco Chronicle via Getty ...

Salesforce on Thursday rolled out two new low-code features for Lightning App Builder, the point-and-click tool customers can use to create custom pages for the Salesforce app. The new features, ...

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The second release of Salesforce’s agentic AI platform offers an updated reasoning engine, new agent skills, and the ability to build agents using natural language. Salesforce has updated its agentic ...