[ooyala code=”9ycGswYTE6havD7enpaDLJHHvyEKnNly” player_id=”41a7fde962484147af148038b175431a” auto=”true” width=”640″ height=”360″] PRAIRIE VILLAGE ...
When policies change, frontline employees are often left to deal with the fallout. One retail cashier found this out the hard way when one rude customer caused a dramatic scene over an outdated form ...
A routine purchase at the register turned into an unexpected standoff. When a customer tried to pay with pennies, the cashier refused to accept the payment and the situation quickly escalated. In this ...