A rare global interruption in the Starlink satellite Internet network knocked subscribers offline for more than two hours on Thursday, the longest widespread outage since SpaceX opened the service to consumers nearly five years ago.

The Bangladesh Satellite Company Limited (BSCL), the state-run satellite operator, has struck a deal to resell the satellite internet services of Starlink, the satellite internet arm of Elon Musk’s SpaceX.

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Shipping times for new orders in the Pacific Northwest slip to more than a month, on top of a $1,000 demand surcharge, to prevent overloading the network.